Legal & Regulatory Compliance

Privacy & Data Governance Policy

Effective Date: August 2026 · Compliant with DPDP Act (India), GDPR & Global Privacy Standards

KAVION Productions("KAVION", "we", "our", or "us") operates India's premier Generative Engine Optimization (GEO) & AI Content Production platform. We are committed to safeguarding personal and business data collected through our web properties, Free AI Visibility Checker, consultation booking engine, and payment channels.

1. Scope of Information We Collect

To deliver precision AI visibility auditing and advisory services, KAVION collects specific categories of user and business data:

A. AI Diagnostic Inputs

Brand name, industry category (e.g. Healthcare, Real Estate, B2B SaaS, Founder-Led), geographic target location, and optional website domain URL provided during checker executions.

B. Client Contact Coordinates

Full name, business email address, phone / WhatsApp contact number, and qualitative business notes submitted during report unlocking, discovery call bookings, or contact forms.

2. Payment Gateway Security & Non-Storage of Financial Credentials

All online financial transactions for Full AI Visibility Audits (₹15,000) and Strategy Consultations (₹5,000) are handled exclusively via **Razorpay**, a PCI-DSS Level 1 certified payment gateway.

Zero Financial Data Retention GuaranteeKAVION Productions never collects, stores, or accesses card numbers, UPI PINs, CVVs, or net banking credentials. We only record transaction metadata (unique Order IDs e.g. KV00001, Razorpay Payment IDs, service type, timestamp, and payment status) for accounting and deliverable fulfillment.

3. Automated Transactional Receipts & Email Policy

Upon successful payment capture, our automated system generates an official receipt delivered to your registered email address via **Resend API**.

No Unsolicited Spam: We never sell, rent, trade, or leak your email address or WhatsApp phone number to third-party brokers or advertisers.
Service-Related Notifications: You will only receive transactional receipts, audit status reports, calendar call invites, and critical service updates.

4. AI Model Interactions & Data Usage Rules

When you run our Free AI Visibility Checker or request a Full Audit, brand diagnostics are simulated against conversational search parameters (ChatGPT, Google Gemini, Claude, Perplexity AI).

AI Model Training Prohibition: Your proprietary business data, private lead notes, or client lists are never submitted to public LLMs to train public AI models. All diagnostic queries are conducted using anonymized, parameter-locked search evaluation prompts.

5. Data Infrastructure & Admin Security Controls

Your data is stored in encrypted **Google Cloud Firestore** databases with restricted network access controls.

Admin Authentication: Administrative operations require secure HttpOnly cookie tokens.
Rate Limiting & Lockouts: Authentication endpoints enforce strict 5-attempt limits and 10-minute automated lockouts to prevent unauthorized access.

6. Your Rights & Data Deletion Requests

Under the **Digital Personal Data Protection (DPDP) Act 2023 (India)** and global privacy frameworks (GDPR), you possess full rights regarding your data:

Right to Access: Request a copy of all lead or transaction data associated with your business.
Right to Erasure (Right to Be Forgotten): Request permanent deletion of your contact records from our database.

To submit a formal data request, email our Data Protection Desk at support@kavionproductions.com. Requests are processed within 48 business hours.

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